Site Care Plans

Support And Growth

You keep your mind on your core business. We’ll take care of your website.

 

You’ve invested time, money and work into it. It creates a great first impression and it now brings in money. Your website should be one of your organizations most powerful tools.

Avoid catastrophe

The probability of your site being hacked and data lost is always non-zero. The odds of catastrophic data loss and your site being used by hackers rises dramatically the longer a website is left without care. New vulnerabilities in software components are discovered everyday.

Basic Site Care

Security & Peace Of Mind
$ 60
00
Monthly
  • Weekly Full Backups
  • CMS Core, Plugin & Theme updates
  • Weekly Security Audit
  • Spam Cleanup
  • Priority Email Support
  • Uptime Monitoring & Response
  • Analytics Reporting

Site Acceleration

Get Competitive
$ 160 Monthly
  • Weekly Full Backups
  • CMS Core, Plugin & Theme updates
  • Weekly Security Audit
  • Training Videos
  • Spam Cleanup
  • Priority Email Support
  • Uptime Monitoring & Response
  • Access to a range of commercial website extensions
  • Strategy Coaching: one hour
  • 1 hour of content & design support
  • Analytics Reporting
  • Analytics Breakdown

Growth Concierge

For Serious Growth
$ 300 Monthly
  • Weekly Full Backups
  • CMS Core, Plugin & Theme Updates
  • Weekly Security Audit
  • Training Videos
  • Spam Cleanup
  • Priority Email Support
  • Uptime Monitoring & Response
  • Access to commercial website extensions
  • Strategy Coaching: 2 hours
  • Design/Development: 2 hours
  • Discounted Digital Strategy Implementation
  • Custom Analytics Reporting
  • Custom Analytics Breakdown

Frequently Asked Questions

Yes you can.

However updates often have unexpected side effects across your site. The chances of unexpected side effects increases drastically if your site as your site gets bigger and more complex, and as you use more software components.

Make sure you have a full, fully tested backup of both your site files and database before making any changes.

It’s normal for site updates to break themes, page layouts and custom built elements across your site. We see this all the time.

Making updates and backups can be straightforward. But we are always prepared in case something goes wrong.

If the labour required exceeds the time allotted for your plan then we will let you know. We’ll give you our estimate and wait for your approval before going ahead.

Customers on the Advanced and Concierge plans are entitled to discounts.

As a non-admin user, most of the things that you can do that appear to break your site can be quickly fixed. We can do quick fixes no matter which plan you are on.

If the fix isn’t quick then the hourly rate may kick in.